Terms of Service

Welcome to Aroma Elanza Spices. By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before placing an order or using our services.

1. General Terms

By accessing this website, you confirm that you are legally capable of entering into a transaction and agree to use this website responsibly and in accordance with applicable laws.

Aroma Elanza Spices reserves the right to update, modify, suspend, or discontinue any part of the website, products, services, or policies at any time without prior notice.

2. Product Information

• We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the website are accurate and up to date
• There may be minor variations in product appearance, colour, packaging, or presentation
• Customers are advised to review the product details carefully before placing an order

3. Orders and Acceptance

• When you place an order through our website, you are making a request to purchase the selected products
• All orders are subject to product availability and confirmation
• Aroma Elanza Spices reserves the right to accept, modify, or cancel an order where necessary due to reasons including product availability, pricing errors, technical issues, or other unforeseen circumstances
• An order confirmation will be provided through the contact information supplied by the customer

4. Payment Terms

• Customers are responsible for providing accurate and complete payment information while placing an order
• All payments must be made through the payment methods provided on the website
• You confirm that you are authorised to use the payment method provided for the transaction
• Aroma Elanza Spices is not responsible for transactions made using payment methods without the lawful owner's authorisation

5. Pricing

• All product prices displayed on the website are subject to change without prior notice
• Applicable taxes, shipping charges, or other additional charges, where applicable, will be displayed during the ordering process
• In the event of an obvious pricing or technical error, Aroma Elanza Spices reserves the right to correct the error and, where necessary, cancel the affected order

6. Offers, Rewards and Discounts

• From time to time, Aroma Elanza Spices may offer promotional discounts, offers, coupons, or other promotional programs
• The terms and validity of each offer will be specified at the time of the promotion
• Aroma Elanza Spices reserves the right to modify, suspend, or withdraw any offer or promotional program at its discretion
• Unless specifically stated otherwise, promotional offers cannot be combined with other offers, transferred, exchanged for cash, or assigned to another customer

7. Shipping and Delivery

• Orders will be processed and delivered according to the shipping information provided on the website
• Estimated delivery times are indicative and may vary due to factors such as location, weather, logistics, holidays, courier delays, or circumstances beyond our control
• Customers are responsible for providing accurate delivery information
• Aroma Elanza Spices shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer

8. Cancellation, Return and Refund

• Order cancellation, returns, exchanges, and refunds will be governed by our applicable Cancellation and Refund Policy
• Customers should review the policy before placing an order
• Any eligible refund will be processed using the applicable payment method or according to the procedure specified in the Refund Policy

9. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorised access to the website or its systems
• Interfere with the security or operation of the website
• Copy, reproduce, distribute, or misuse website content without permission
• Provide false or misleading information while registering or placing an order

10. Intellectual Property

All content available on this website, including text, images, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to Aroma Elanza Spices unless otherwise stated.

Such content may not be reproduced, copied, modified, distributed, or commercially used without prior written permission.

11. Limitation of Liability

Aroma Elanza Spices makes reasonable efforts to maintain accurate information and reliable website services.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Aroma Elanza Spices shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.

12. Third-Party Services

The website may use third-party services such as payment gateways, delivery partners, analytics services, or other service providers.

Use of such services may be subject to the respective third party's terms and policies.

Aroma Elanza Spices is not responsible for the independent policies or practices of third-party service providers.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect customer information.

Please review our Privacy Policy before using the website or placing an order.

14. Changes to These Terms

Aroma Elanza Spices may update these Terms of Service from time to time.

Any changes will become effective when the updated terms are published on this website.

We recommend checking this page periodically for the latest version.

15. Contact Us

If you have any questions regarding these Terms of Service, orders, payments, or other website-related matters, please contact us through the details below.

• Aroma Elanza Spices
• Phone: +91 97895 44513
• Email: info@aromaelanza.com